Host, Operations (Casual)禮賓員, 營運部 Job in 娛樂場 - 娛樂場推廣 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Melco Crown Entertainment 新濠博亞娛樂


Host, Operations (Casual)禮賓員, 營運部

Position Summary
Operations Hosts love to interact with people and be in an environment that is always new and exciting. Our hosts are problem solvers and game specialists. Their responsibilities may include assisting guests with gaming machine queries, explaining the Players Club program and managing membership sign-ups.
No prior experience necessary to apply for this position provided you are a Macau ID card holder. Full training will be provided.

Primary Responsibilities
1. Need to serve the guests and solve their problems efficiently and professionally, in order to give a good impression to the customers and to fulfill the Company's service standard.
2. Clearly understand all of the working procedures (including Refill Hopper and Hand Pay) and be familiar with the operations of different kinds of supporting machines, in order to enhance more efficiency and reduce mistakes.
3. Handle patron redemptions, solicit new members, provide detailed and personal VIP services to clients, handle floor operation related complaints first hand on site and assist in execution of promotion in clubs.
Qualifications

Competencies :
1. Basic knowledge of Slot machines and casino games is required.
2. Good communication skills.
3. Good command of both spoken and written English and Mandarin.
4. Computer literate and knowledge of Chinese Input.

Experience :
Nil

Education & Qualification :
High school Level or above.

Job Gaming
Primary LocationMacau SAR-Mocha
Organization Mocha

職務陳述
禮賓員喜愛與人交往,工作環境非常熱鬧及充滿新鮮感,既是問題解決者,也是博彩娛樂專家。他們的職責包括協助客人解答有關博彩機的查詢、解釋玩家俱樂部的會籍計劃和處理新會員入會事宜。
申請此職位,毋需以往經驗,申請人必須持有有效的澳門身份證,我們並提供全面在職培訓。

主要工作及責任
1. 確保以一個有效率、專業的態度去接待客人和解答客人的疑問,已達致客人對公司保留一個良好的印象和乎合公司既定的服務質素。
2. 清晰了解所有工作程序(包括加彩、派彩)和熟悉各種輔助設施的操作技巧,以減少失誤,及提升工作效率。
3. 為會員辦理積分換領,吸引更多顧客成為新會員,為顧客提供個人週全及優質的貴賓服務,處理場內相關之投訴以及協助執行場內之推廣活動。
資格

才能
1. 懂得角子老虎機和博彩遊戲的基本知識
2. 良好溝通技巧
3. 良好語言、書寫及閱讀能力 (英語、普通話)
4. 需懂電腦知識應用及中文輸入法

經驗
不適用

教育及專業資格
高中程度或以上

職務 娛樂場
主要地點澳門特別行政區-摩卡
機構 摩卡娛樂場


To apply, please visit mycareer.melco-crown.com or by email: mycareer@melco-crown.com

請登入mycareer.melco-crown.com申請職位或電郵至: mycareer@melco-crown.com

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 中學 
  • 博彩 - 娛樂場 / 賭埸 
  • 娛樂場 - 娛樂場推廣 (娛樂場推廣) 
    娛樂場 - 其他 (其他) 
    娛樂場 - 貴賓市場推廣 (貴賓市場推廣) 
  • 14/10/2016 

 

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