高級/客戶服務助理 - 抄錶及稽查科 Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: 澳門自來水股份有限公司 / The Macao Water Supply Company Limited


  • 澳門自來水股份有限公司於1935年創立,為一家私營企業。
    1985年,由蘇伊士(原名為法國利安集團) 和香港新創建集團有限公司組成的蘇伊士新創建有限公司 (原中法控股(香港)有限公司) 購入85%的澳門自來水股份成為澳門自來水的主要股東,並與當時澳葡政府簽訂一項為期25年的供水專營合約。期間卓越的供水服務普遍獲得客戶的肯定,促使澳門自來水股份有限公司於2009年成功獲得澳門特別行政區政府批准為期20年的《延長澳門特別行政區供水公共服務批給公證合同》,有效期至2030年7月。
    Established in 1935, The Macao Water Supply Company Limited is a private enterprise.
    In 1985, Macao Water is owned by a joint venture named SUEZ NWS Limited (formerly known as Sino-French Holdings (Hong Kong) Limited) formed by French-based SUEZ ENVIRONNEMENT (formerly known as Lyonnaise des Eaux) and NWS Holdings Limited from Hong Kong. The joint venture became the major shareholder by holding an 85% of equity in Macao Water and has signed a 25-year concession contract of public water supply service with the then Macao-Portuguese Government in the same year. The superb water supply service during the period has earned the company a renewal of the “Extended Contract for the Concession of the Public Utility Service of Water Supplying in the Macao SAR” in 2009 -- valid for 20 years till July 2030.

高級/客戶服務助理 - 抄錶及稽查科

 職位描述
1. 協助跟進及處理抄錶及稽查科室相開工作。
2. 協調制定及管理抄錶員及稽查員日常工作及工作質量。
3. 每月統計及分析科室相關工作數據及報表。
4. 整理跟進稽查特別個案工作報告。
5. 協助定期召開工作會議。
6. 參與協調改善工作流程。
7. 聯絡客戶及外判商以協調水錶抄讀、更換等工作。
8. 協助執行及完成部門目標。

技能要求
1. 大學畢業或以上程度,修讀工商管理、英語、資訊科技相關專業。
2. 1-3年上相關工作經驗。
3. 熟悉一般電腦文書操作,良好中英文口語及書寫能力。

Senior/Customer Services Assistant - Meter Reading/Inspection

Job Description:

1. Assist in the follow-up and handling of metering and inspection department daily work.
2. Coordinate the daily work formulation and work quality management of inspectors.
3. Monthly statistics and analysis of department related work data and reports.
4. Organize and follow up the special case work report.
5. Assist in holding regular work meetings.
6. Participate in the coordination and improvement of work processes.
7. Contact customers and venders to coordinate water meter reading and replacement work.
8. Assist in the implementation and completion of department goals.

Requirement:
1. U graduate or above, major in BA/English/IT related subject.
2. 1-3 years of relevant work experience.
3. Familiar with computer admin skills, good speaking and writing skills in Chinese and English.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 公共事業 
  • 客戶服務 (客戶服務) 
  • 19/10/2021 

 

體驗一鍵快速申請 無需註冊