Customer Service Supervisor Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Macau Fisherman's Wharf International Investment Ltd

  • Macau Fishman’s Wharf is located approximately a five-minute walk away from the Macau Ferry Terminal along the outer harbour of the Macau Peninsula, Macau Fisherman’s Wharf is the largest leisure and entertainment complex on the Macau Peninsula. Featuring Babylon Casino, convention and exhibition center, Rocks Hotel, Harbourview Hotel, a marina, a theme park and dining, shopping and entertainment facilities, Macau Fisherman’s Wharf brings together a variety of themes to create a unique and multicultural experience that appeals to a broad spectrum of visitors from Asia.

    Testament to its splendid world-class services and facilities, Macau Fisherman’s Wharf was awarded “Most Popular Hong Kong and Macau Brands” by China Media Network in 2009 and “Best Theme Park” by Travel Weekly Asia Industry Awards in 2008.

    We are in the process of redeveloping Macau Fisherman’s Wharf. We plan to redevelop existing facilities as well as adding a diverse range of new facilities, such as additional gaming areas, hotel accommodation, food and beverage outlets, retail space and entertainment venues in order to expand and enhance our unique offering.

    For more information, please visit

Customer Service Supervisor

Job Description

  • All job duties & responsibilities of Senior Slot Customer Service Attendant & Slot Customer Service Attendant
  • Full knowledge of slot machines operations
  • Maintain good communication with outside parties & other departments (i.e. SJM Treasury, Security, Engineering…etc.)
  • Able to deal with problems in a contingency or emergency situation
  • Follow up the performance of Senior Slot Customer Service Attendant/Slot Customer Service Attendant

Job Specification
  • High school level or above
  • Macau BIR Holder
  • Minimum 3 years’ slot operation experience with at least 1 year in supervisory level
  • Fluent in written and spoken Cantonese & Mandarin, English is an advantage
  • Mature, initiative, independent and responsible, able to work under pressure
  • Strong knowledge of slot machine operation, analytical, problem solving, leadership and excellent customer service skill

Interested parties should send detailed resume and expected salary to (All applications will be keep confidential and used for employment purpose only)

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 中學 
  • 其他 
  • 客戶服務 (客戶服務) 
    娛樂場 - 電子博彩 (電子博彩) 
    娛樂場 - 其他 (其他) 
  • 13/01/2017