Club Sofitel Butler (Full time / Part time) Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Sofitel Macau At Ponte 16

  • Sofitel Macau at Ponte 16 is a 5 star 408 room hotel in the heart of Macau. Macau is a city where two worlds’ merge, European and Chinese, heritage and modernity, elegantly reflecting the city’s unique cultural heritage, Sofitel Macau at Ponte 16 strives to deliver and unrivalled guest experience in all that it offers.

Club Sofitel Butler (Full time / Part time)

Job Responsibilities

  • Greets and assists at the check in of guests and ensures VIP guests are escorted to their rooms.
  • Provide exceptional concierge information to guests about local and area attractions, restaurants, theatres, special events and other available services. Information will be clear, concise and accurate.
  • Ensures the Executive Floor Manager is kept fully aware of any relevant feedback from either customers or other departments.
  • Learn maintaining good customer relationship at all time, handling all guest complaints, requests and enquiries on hotel services.

Job Requirements

  • 1 year experience in guest / customer service, or an equivalent working experience.
  • High School or vocational certificate in Hotel Administration, Hotel Management or equivalent
  • Abel to speak, read and write English and Chinese.
  • Proficient in the use of Front Office Opera system and F&B operation experience is an advantage.


Interested parties please apply with full resume stating current & expected salaries to: 
Talent & Culture Department via e-mail
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website: 

All personal data collected will be kept in strict confidence and used for recruitment purpose only.

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  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 中學 
  • 酒店業 
  • 客戶服務 (客戶服務) 
    酒店營運 - 房務部 (綜合) 
  • 15/01/2020