Assistant Manager (Marketing Operation and Customer Retention) Job in 市場推廣及公共關係 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Hutchison Telephone (Macau) Company Limited

  • As a leading mobile telecommunications operator steering the dynamic development of high speed mobile data services in Macau, Hutchison Telephone (Macau) Company Limited is now inviting talented candidates to come grow with us.

Assistant Manager (Marketing Operation and Customer Retention)

• Oversee the team of Marketing Operation & Telemarketing
• Manage Churn / porting by segments and initiate preventive actions for the growth of customer bases and KPI achievement
• Manage customer database / data warehouse and provide comprehensive figures / classification / analysis to user departments
• Manage marketing research/ survey and gather market intelligence to support timely and effective strategy marketing planning and decision making
• Closely monitor telemarketing performance KPI and optimize the cost effectiveness of retention programs
• Maintain effective internal communications to ensure frontline and sales departments are kept informed of products feature / service details / competitive advantages.
• Conduct effective product briefing and initiate product experience enhancement actions
• Manage the billing system configuration and coding for new programs/ offers

• Degree in Marketing, Business Administration or related disciplines
• Minimum 5 years of marketing experience and 2 years in supervisory level
• Good knowledge in customer segmentation and profile analysis is definitely an advantage
• Sensitive to figure, with strong analytical skills
• Good command of both spoken and written English and Chinese

We offer competitive salary package and career development opportunity. Interested parties, please apply with full resume, present and expected salary to

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 電訊業 
  • 市場推廣及公共關係 (市場推廣) 
  • 06/10/2017