Application Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description
Hutchison Telephone (Macau) Company Limited
As a leading mobile telecommunications operator steering the dynamic development of high speed mobile data services in Macau, Hutchison Telephone (Macau) Company Limited is now inviting talented candidates to come grow with us.
Application Support Specialist
Responsible for second level support of business support systems
Perform excellent analysis, problem determination and troubleshooting skills with the ability to know when to escalate to vendor and track status
Coordination and liaison with business support system vendors to resolve technical issues
Familiar with monitoring tools used for application monitoring and can define and interpret complex application alerts
Able to write monitoring scripts for application monitoring when required
Give timely response to incident tickets
Able to analyze the impact of system problems and maintain good communication with affected users
Review Unit Test/SIT system testing plans and testing results provided by system vendor
Perform other ad hoc tasks as assigned
University Degree in Computer Science or equivalent
Minimum 2 years of working experience in application support
SQL and Shell scripts knowledge is a must
Familiar with JAVA knowledge and Linux Operation System is an advantage
Prior work experience in telecommunication industry is an advantage
Good command of spoken and written English and Chinese / Cantonese (Putonghua is an advantage)
We offer competitive salary package and career development opportunity. Interested parties, please apply with full resume, present and expected salary to firstname.lastname@example.org
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.
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