主要工作目的：

• 協助IT日常運維及支持
• 處理數據中心, 系統方面專業事宜

• 管理IT機房, 雲端服務, 數據中心之服務器及系統, 確保運作穩定
• Ensure IT service running stable and smooth within data center and IT server room
• 按事件/變更管理流程處理突發事件, 找出原因並進行改善
• Handle cases according to incident/change management guide, find the root casue and make enhancement suggestion
• 按ITIL方式建購相關策略/標準, 以確保服務質量及效率得以改良
• Implement policies/standards to improve the quality and efficiency of support services based on ITIL methodology.
• 管理第三方供應商提供之技術內容, 確保按照公司策略運作
• Manage tehcnical service from 3rd party, ensure all service goes under company direction
• 跟進各項需求並提供技術意見, 有需要時需與供應商確認報價內容
• Follow and response on request by providing professional comment, confirm quotation with vendor in need
• 協助規劃部門內之IT技術結構, 並參與月度/年度之檢討會議
• Assist to construct IT roadmap, by joining enhancement meeting monthly/yearly
• 管理辦公室內之IT服務, 確保用戶端一切服務正常運作
• Manage IT service within offices, ensure all service up and running
• 協助IT採購, 項目, 及其他部門內之年度測試計劃並提供專業意見
• Assit on IT procument, project, and all other annual test plan. Providing professional comment for enhancement
• 協助整理部門內之服務管理流程
• Assist to enhance management work flow
• 其他部門指派之工作
• Other assigned duty

• 任何IT相關學位
• Any IT related degree
• 擁有下列證書優先考慮: ITIL, MCSE/MCSA/MCITP, Cloud, vituralization
• Prefer to have certification: ITIL, MSCE/MCSE/MCITP, Cloud, vituralization
• 具有VMWare，SAN存儲，Windows，AIX，Solaris和系統設計方面的經驗優先考慮
• Experience in VMWare, SAN storage, Windows, AIX, Solaris and system design.
• 在管理供應商的IT運營，變更管理，事件管理，問題管理等方面具有豐富的經驗
• Solid experience in managing vendors on IT operations, change management, incident management, problem management, etc.
• 至少2年有關IT運營的相關工作經驗。
• At least 2 years relevant working experience in IT operations.