IT Retail Support Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Swatch Group

  • The Swatch Group is today the largest manufacturer and distributor of finished watches in the world. The Group includes a number of famous brands such as Breguet, Blancpain, Jaquet Droz, Glashütte-Original, Omega, Longines, Rado, Tissot, Calvin Klein, Certina, Mido, Hamilton, Pierre Balmain, Swatch and Flik Flak . In addition, The Swatch Group benefits from the strongest industrial base in the watch industry with divisions such as ETA, Comadur, Frederic Piguet, DYB, etc. contributing greatly to our Group’s success. Swatch Group employs more than 36,000 persons in over 50 countries. Net sales in 2015 amounted to 8.451 billion Swiss francs (2014: 8.709), net profit to 1.119 billion Swiss francs (2014: 1.416 billion).

    O Grupo Swatch (Macau) Limitada is a wholly owned subsidiary company of The Swatch Group. When you join the SG Macau, you have become part of a worldwide organization committed to providing excellent services to its customers and business partners.

    O Grupo Swatch (Macau) Limitada is seeking for high caliber candidate for the following position:

IT Retail Support

Swatch Group is the world’s largest watchmaking group, and supplies nearly all the components required for the watches sold by its eighteen individual brands which include Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Calvin Klein watches + jewelry, Swatch and Flik Flak. We are growing and we are looking for talent to join us:


  • Provide system support and on-site IT support to Retail stores
  • Monitor network connectivity for stores and manage all Hardware in the stores
  • Shop POS setup
  • Document cabling requirement on floor plans for new store opening coordination
  • Coordinate and monitor network cabling work with IT vendors and Telecom companies
  • Escalate and work with HQ to tackle network issue
  • Provide Hardware and Software support for all users in Macau Office
  • Contact vendors to purchase IT maintenance services and computer accessories
  • Back up on system/data in servers
  • Manage the IT Hotline during office hours
  • Documentation of all IT assets for Retail stores and Macau Office

  • University Degree preferably in Computer Science / Information Technology with minimum of 3-5 years’ experience in related field or in IT support for retail and back office
  • Knowledge in Infrastructure and remote accessing applications is essential
  • Excellent knowledge in Windows 7, Office 2010 and Office 2013, POS system and Helpdesk ticketing system
  • Good in spoken & written English, Fluent in Cantonese and Mandarin
  • Customer-oriented and self-motivated
  • Good communication skills to all level of users

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 零售業 
  • 資訊科技及電子通訊 (資訊科技營運) 
    銷售 - 零售 (綜合商品銷售) 
    資訊科技及電子通訊 (綜合) 
  • 16/02/2017