Senior Technical Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: MSS Recruitment Limited


  • MSS Recruitment is largest and leading Executive Search & Recruitment Agency in Macau, providing many international and local companies operating in Macau with a 360° HR solution to support our clients' human resource strategies. MSS Recruitment owns hello-jobs.com, hello-learning.com and hello-jobs weekly in Macau resulting in the largest candidate database ownership and market penetration which ensure the right candidates are sourced for each client.

    MSS Recruitment Limited enjoys excellent testimonies from our clients though our excellent service which builds positive word of mouth and referrals leading to its No 1 market position in Macau.

Senior Technical Support Specialist

Responsibilities:

  • Work with partners and customers to troubleshoot and resolve the issues at the end user's site.

  • Responsible for technical support calls, administrative duties as well as proper escalation.

  • Assist sales team in setting up of demos and related issues.

  • Test and verify software functionality pertaining to hotfixes, patches, updates, and new releases

 

 


Required Competencies

  • Degree holder or Diploma in the field of computer science or related discipline

  • 3 years' hands-on experience in A/V Integration, Help Desk, or Technical Support

  • The following certification & experience preferred:

1.Ethernet networking technologies and protocols

2.CNA or similar networking certification

3.C#, Microsoft PowerShell, BacNET/IP, and SIP/VOIP

  • Fluent in Cantonese, Mandarin and Mandarin

  • Good team player, self-motivated, good communication skills and hard-working

  • Immediate available is preferred

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 資訊科技業 
  • 資訊科技及電子通訊 (網絡及系統) 
    資訊科技及電子通訊 (資訊科技支援) 
  • 27/08/2019 

 

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