Agent, Guest Services Center Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Sheraton Grand Macao Hotel, Cotai Central

  • Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.
    Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.

    萬豪國際是世界領先的酒店業,擁有多間國際知名品牌酒店,給予員工更多的發展機會促進成長並取得成功。萬豪國際旗下擁有5,700個物業,您將在鄰近及全球110多個國家和地區找到我們的身影。 請瀏覽了解30個酒店品牌的更多資訊。 尋找你的世界。

Agent, Guest Services Center

Key Responsibilities:
- Completely familiar with the hotel's telephone system and related functions, such as: voice mail, fax, paging system;
- Ensure that the requirements quickly, politely and accurately handle all the calls and messaging and speedy completion of the guests through the hotel’s telephone system.

Job Requirements:
- Good communication skills, both verbal and written in Chinese and English.
- Relevant hotel working experience will be preferred;
- A good, positive work attitude.

- 完全熟悉酒店的電話操作系統和相關的功能,如:語音郵件,傳真,尋呼系統;
- 透過酒店的電話系統,有禮貌而迅速地處理客人的來電,並以專業態度完成客人的要求。

- 良好的溝通技巧,流利廣東話及普通話;能操英語者優先
- 具有酒店的工作經驗者優先考慮
- 良好及積極的工作態度

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 沒有工作經驗 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 房務部 (禮賓服務) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 25/07/2017