Supervisor, Front Office Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Sheraton Grand Macao Hotel, Cotai Central


  • Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
    Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.

    萬豪國際是世界領先的酒店業,擁有多間國際知名品牌酒店,給予員工更多的發展機會促進成長並取得成功。萬豪國際旗下擁有5,700個物業,您將在鄰近及全球110多個國家和地區找到我們的身影。 請瀏覽www.marriott.com/marriott-brands.mi了解30個酒店品牌的更多資訊。 尋找你的世界。
    位於路氹金光大道的澳門喜來登金沙城中心大酒店是萬豪國際大家庭的一部分。這是全球最大規模的喜來登酒店,擁有4,001間客房和套房。酒店的雙塔樓共設有七間餐廳和酒吧,此外更設有面積超過9,000平方米的會議空間、健身俱樂部、水療中心以及三所室外泳池。

Supervisor, Front Office

Key Responsibilities:
- To oversee and supervise the daily Front Office operations of the Front Desk and Executive Club Team.
- To maximize customer satisfaction by effectively and efficiently responding to guests’ requests.
- To maintain constant communication with the Front Desk team and other departments in order to support the overall Guest Arrival Experience.
- Efficiency, quality and warm service to answer guest calls to registered guests, allocating rooms to deal with guests checking out and meet other reasonable requirements of guests.
- Keep a high standard and provide quality services. Ensure that the daily accurate shift of clear analysis.

Job Requirements:
- High school, diploma in hotel management or equivalent education required
- Must be able to speak, read, write and understand English. Additional knowledge of international and local languages is appreciated but not mandated
- Good organization and problem-solving skills
- Highly conversant with Opera system and other related IT programs
- Minimum of 1 year experience in a five-star property in a similar position.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 房務部 (禮賓服務) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 27/03/2017 

 

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職位頭銜
張貼日期
3/27/2017
3/27/2017