Telephone Operator Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Legend Palace Hotel

  • Macau Fishman’s Wharf is located approximately a five-minute walk away from the Macau Ferry Terminal along the outer harbour of the Macau Peninsula, Macau Fisherman’s Wharf is the largest leisure and entertainment complex on the Macau Peninsula. Featuring Babylon Casino, convention and exhibition center, Rocks Hotel, Harbourview Hotel, a marina, a theme park and dining, shopping and entertainment facilities, Macau Fisherman’s Wharf brings together a variety of themes to create a unique and multicultural experience that appeals to a broad spectrum of visitors from Asia.

    Testament to its splendid world-class services and facilities, Macau Fisherman’s Wharf was awarded “Most Popular Hong Kong and Macau Brands” by China Media Network in 2009 and “Best Theme Park” by Travel Weekly Asia Industry Awards in 2008.

    We are in the process of redeveloping Macau Fisherman’s Wharf. We plan to redevelop existing facilities as well as adding a diverse range of new facilities, such as additional gaming areas, hotel accommodation, food and beverage outlets, retail space and entertainment venues in order to expand and enhance our unique offering.

    For more information, please visit

Telephone Operator

Telephone Operator is directly responsible for the day to day operation of the Service Center whilst on duty.Handles incoming and outgoing calls including inter-department, local, toll and long distance calls in the operation of the telephone switchboard, handles guest reservations as well as guest inquiries and requirements on guest rooms amenities.On a broader scale the Telephone Operator is to be aware that as the “voice of the Hotel ”, and at most times the first point and a consistent contact with the hotel, you are to create an impression of efficiency, friendliness and warmth to all callers of the Hotel.

Job Requirement

  • Have good command of English and Chinese especially the communications skills.
  • Independent, committed and well-organized.
  • Be familiar with the front desk system.
  • Have good command of Word & Excel.
  • Possess the ability to handle with tough affairs.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 酒店業 
  • 酒店營運 - 房務部 (前台服務) 
  • 20/02/2017