Assistant Manager / Duty Manager 大堂值班經理 Job in 酒店營運 - 營收管理 / 訂房部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Sofitel Macau at Ponte 16

  • Sofitel Macau at Ponte 16 is a 5 star 408 room hotel in the heart of Macau. Macau is a city where two worlds’ merge, European and Chinese, heritage and modernity, elegantly reflecting the city’s unique cultural heritage, Sofitel Macau at Ponte 16 strives to deliver and unrivalled guest experience in all that it offers.

Assistant Manager / Duty Manager 大堂值班經理

Job Description

1. Act as a shift leader of front desk and duty manager of the hotel;
2. Responsible for on-day room sales and night audit management;
3. Carry out room inspection for VIP;
4. Supervise the front desk to provide quality services, provide on the job training to guest services officers and handle guests’ enquiries and complaints;
5. Ensure the cross-departmental communication in order to handle both guest and operational issues effectively;


1. At least 2-3 years’ experience in the role of Front Desk Supervisor, Assistant Manager or Reception Manager;
2. Diploma holder or above in Hospitality Management or related disciplines is mostly preferred;
3. Possession of good leadership, presentation and organizational skills;
4. Mature, detail-minded, people oriented with excellent interpersonal skill;
5. Good communication skill in both English and Chinese;
6. Shift duty is required;

  • 職位要求

  • 高級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 沒有工作經驗 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 營收管理 / 訂房部 (營收管理) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 19/07/2018