To ensure the cleanliness of public areas are maintained and maximum guest satisfaction and adhere to the standard required by our hotel. To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel. To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. To prepare and issue room status report. To report and follow up on repair and maintenance. To attend to guest requests and complaints. To liaise closely with Front Office regarding guest room status. To report and record Lost and Damaged items. To prepare duty rosters of Housekeeping Attendants. To make requisition twice weekly of amenities for guest supplies. To document all incidences in logbook, and follow up on previous information reported by other Team leaders daily.