Floor Supervisor Job in 酒店營運 - 管家部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Legend Palace Hotel


  • Macau Fishman’s Wharf is located approximately a five-minute walk away from the Macau Ferry Terminal along the outer harbour of the Macau Peninsula, Macau Fisherman’s Wharf is the largest leisure and entertainment complex on the Macau Peninsula. Featuring Babylon Casino, convention and exhibition center, Rocks Hotel, Harbourview Hotel, a marina, a theme park and dining, shopping and entertainment facilities, Macau Fisherman’s Wharf brings together a variety of themes to create a unique and multicultural experience that appeals to a broad spectrum of visitors from Asia.

    Testament to its splendid world-class services and facilities, Macau Fisherman’s Wharf was awarded “Most Popular Hong Kong and Macau Brands” by China Media Network in 2009 and “Best Theme Park” by Travel Weekly Asia Industry Awards in 2008.

    We are in the process of redeveloping Macau Fisherman’s Wharf. We plan to redevelop existing facilities as well as adding a diverse range of new facilities, such as additional gaming areas, hotel accommodation, food and beverage outlets, retail space and entertainment venues in order to expand and enhance our unique offering.

    For more information, please visit http://www.fishermanswharf.com.mo/

Floor Supervisor

Summary
To ensure the cleanliness of public areas are maintained and maximum guest satisfaction and adhere to the standard required by our hotel. To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel. To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. To prepare and issue room status report. To report and follow up on repair and maintenance. To attend to guest requests and complaints. To liaise closely with Front Office regarding guest room status. To report and record Lost and Damaged items. To prepare duty rosters of Housekeeping Attendants. To make requisition twice weekly of amenities for guest supplies. To document all incidences in logbook, and follow up on previous information reported by other Team leaders daily.

Job Requirement

  • Demonstrate team spirit and cooperation.
  • Related experience is an advantage.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 管家部 (管家部) 
  • 23/01/2017 

 

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