HSKP Clerk 房口部文員 Job in 酒店營運 - 管家部 in 所有澳門特別行政區地區

HSKP Clerk 房口部文員 Job in 酒店營運 - 管家部 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 皇都酒店 Hotel Royal Macau
Hotel Royal Macau is an elegant luxury hotel situated on Estrada da Vitoria near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travelers. Well equipped with three stylish restaurants and bar, a Fitness Centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, the Hotel Royal presents the highest standards in all areas of accommodation and service. The Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success.

HSKP Clerk 房口部文員

1. 接聽並記錄所有來電，及時回應客人要求。
2. 記錄和更新客房狀態，協調請求並落實到適當的人員。
3. 負責管理鑰匙，值班電話的分發。
4. 負責員工的簽到考勤。
5. 妥善保管客房中心的客用品，按程序登記賓客的遺留物品。
6. 協助客房部管理層之日常工作安排，協調客房部、工程部、前台和洗衣房的工作，確保客房按照既定時間進行清潔。
7. 客房部一般文書工作，做好各項工作交接及明確記錄。
8. 根據主管安排準備申請庫存設施和用品

文書工作經驗者優先。
具備 MS Word 和 Excel 的基本知識需要