在這裡我們注重顧客服務,充滿熱情!準備好開始這樣的職業生涯了嗎?

在這樣的快節奏環境中找到你的角色,你會在全球時尚中心提供出色的顧客服務,創造最優購物體驗.我們提供的工作每天你都會面臨挑戰, 無限的職業機會掌握在你自己手中, 你個人的成長同我們的商業發展同樣重要.


職能描述
H&M的銷售顧問工作有很多職責,同時也有很多樂趣.你的工作包括:

• 在銷售樓層,試衣間和收銀台提供出色的顧客服務,達到銷售最大化.
• 對服裝的維護,包括:補貨,疊裝,掛裝,整理,陳列及銷售
• 按照收銀流程處理每筆交易
• 接收到貨,並做出貨前整理
• 執行降價流程,價格調整和安裝防盜扣
• 遵照銷售規則,政策和指引來協助店鋪的安全及防損工作
• 充分地團隊協作,積極地支援你的同事

職能要求
正如每位H&M的成員,我們相信你是個具有商業頭腦,善於人際溝通,思維開闊,具有不凡理想的團隊成員,並且積極主動又樂觀.你需要具備的素質有:

• 友好地,善於溝通又樂於幫助顧客和同事
• 善於發掘銷售機會並最大化銷售
• 坦率真誠,樂於傾聽並能接受你團隊及經理的回饋及溝通
• 在忙碌的工作中承擔壓力,同時處理多項任務
• 積極主動,用快速又高效的方式完成任務
• 樂於學習,積極進取

聽起來適合你嗎?這就是你非凡的工作機會!



Are you ready for a customer focused, action-packed career at the heart of our company?

Find your place in a fast moving environment where you create the optimal shopping experience, with excellent customer service in a global fashion setting. We are offering a job where every day is an adventure, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.


Your responsibilities
The job of an H&M Sales Advisor comes with lots of responsibility – and lots of fun. Your to-do list includes:

• Provide excellent customer service to maximise sales on the store floor, in the fitting rooms and at the cash desk
• Actively work with garments - replenishing, folding, hanging, tidying, displaying and merchandising
• Work with cash register routines and handle all required transactions
• Unload delivery trucks and unpack merchandise
• Execute reductions, price changes and label merchandise with security tags
• Follow all sales routines, policies and guidelines to assist in loss prevention and safety for the store
• Work well in a team and actively support and assist your colleagues

Your skills
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:

• A friendly, social and helpful approach to customers and colleagues
• Ability to recognise sales opportunities and maximise H&M’s offer
• Be open to feedback and communicate with your team and managers in a clear and straightforward way
• Ability to multitask and handle the pressure of a busy day
• Drive and ambition to complete your tasks in a timely and effective manner
• A willingness to learn and improve

Sounds interesting? Here’s your chance for a career out of the ordinary!


Contact e-mail: jobs.hkretail@hm.com
WhatsApp: +852 6461 2867