主任 - 顧客服務體驗 Supervisor - Guest Relation Job in 餐飲 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Sociedade de Jogos de Macau, S.A - SJM


  • SJM Holdings Limited is the holding company of Sociedade de Jogos de Macau S.A. ("SJM"), one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

主任 - 顧客服務體驗 Supervisor - Guest Relation

 Job Description:
• Answer the phone politely using a friendly tone and being informative
• All reservations are to be printed directly into the reservation book, obtained related information such as date and time, no. of guest etc.
• Must have complete knowledge of all food and beverage menus, such as prices, the ingredients; specials menu etc.
• Escort guest to the table and present menu
• Develop rapport & interact with all guests, associates & local community
• Handover the Restaurant Survey tracking forms and get feedback from the guest
• Distribute reservations among all servers equally, informing them of all information necessary, such as Birthdays, anniversaries etc.
• Not permitted to give out any personal information over the telephone, such as phone numbers, schedules to anyone except staff members


Job Requirement:
• High school graduated or certification in hospitality or related disciplines
• Experience on F&B operation is an advantage
• Proficient in spoken Cantonese, Mandarin and English
• Proficiency in Microsoft Office
• Able to multi - task and work in a fast - paced environment
• Diligent attention to detail and safety







Interested Parties, please apply via:
• Email the detailed resume to careers@macausjm.com
• Hotline 89820288 / 68827115

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 沒有工作經驗 
  • 中學 
  • 餐飲業 
  • 餐飲 (宴會) 
    餐飲 (餐廳) 
    餐飲 (綜合) 
  • 30/09/2020 

 

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張貼日期
1/26/2021