餐飲服務員 (永利皇宮) Food & Beverage Server (Wynn Palace) (1151BR) Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: 永利渡假村 Wynn Resorts


  • 顯赫奢華的體驗,對優質服務的承諾,奠定了永利渡假村在全球酒店業界的領導地位。永利澳門開業以來屢獲殊榮,驕人成綪無可比擬,而永利皇宮路氹則將住宿體驗昇華至更高層次。歡迎加入我們,把握您盡展所長、發展專業的理想機會。

餐飲服務員 (永利皇宮) Food & Beverage Server (Wynn Palace) (1151BR)

主要職責:負責為賓客提供優質的客戶服務,以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等;同時亦須為下一位來賓清潔桌面及重新擺放餐具。

職位介紹:
•清潔桌面及重新擺放桌具
•保持餐飲區和設備的整潔
•備妥玻璃器皿及桌布,以便重新擺設餐桌用
•須作出倉存管理及控制每月存貨
•須妥善儲存食品、飲品及設備
•保持菜單及飲品單的整潔
•熟悉菜單及飲品單內各貨品,以便向客人作出介紹及推薦
•熟悉渡假村內所有的設施和服務
•為配合餐飲部各分部門的需要,作出適當的人手調動
•須協助和履行主任委派的工作

職位要求:
工作經驗:具最少一年於四至五星級中餐廳,從事客戶服務工作經驗
技能 / 證書:熟悉中式菜餚種類及烹調法,並須具簡單現金處理經驗
教育程度:中學畢業或以上程度
語言能力:能操流利的英語,廣東話和普通話
電腦應用:懂Micros軟件操作者優先考慮

如有任何查詢,可於辦公時間星期一至五上午9時至晚上6時致電(853) 8889 1188


Job Purpose: Provide excellent customer service and ensure guests receive courteous and efficient five-star service. Introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently, Clear and reset tables for new guests.

Job Descriptions:
• Clear and reset tables
• Clean and tidy the dining area and equipment
• Prepare glassware and linen for table setting
• Maintain stock levels and control monthly inventory
• Store food, beverages and equipment carefully
• Keep menus and beverage lists in good condition
• Know and understand drink lists, menu items, products and services and upsell alternatives
• Know and understand all the resort’s facilities and services
• Rotate among the different sub-departments of the F&B Division as required
Assist and perform duties assigned by the Team Leader

Competencies and Requirements
Experience: Minimum of 1 year customer service experience in a Chinese restaurant: experience in a five-star hotel an advantage
Knowledge/Certificates: Good product knowledge of Chinese cuisine and preparation methods; basic cash handling
Education: Secondary school diploma or above
Language Abilities: Fluent spoken Cantonese, Mandarin and English
Computer Skills: Knowledge of Micros an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours
from Monday to Friday between 9:00 am and 6:00 pm

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 中學 
  • 博彩 - 娛樂場 / 賭埸 
  • 客戶服務 (客戶服務) 
    餐飲 (餐廳) 
    餐飲 (綜合) 
  • 07/05/2020 

 

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