營運經理 Operations Manager Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: MSS Recruitment


  • MSS Recruitment is largest and leading Executive Search & Recruitment Agency in Macau, providing many international and local companies operating in Macau with a 360° HR solution to support our clients' human resource strategies. MSS Recruitment owns hello-jobs.com, hello-learning.com and hello-jobs weekly in Macau resulting in the largest candidate database ownership and market penetration which ensure the right candidates are sourced for each client.

    MSS Recruitment Limited enjoys excellent testimonies from our clients though our excellent service which builds positive word of mouth and referrals leading to its No 1 market position in Macau.

    Personal Information Collection Statement
    The personal data contained in your application will be used by MSS Recruitment Limited to access your suitability to assume the job duties. We will retain the personal data of unsuccessful applicants according to Personal Data Protection Act for future job matching purpose.

    Employment Agency License Number:2009001

營運經理 Operations Manager

我們的客戶正在尋求一位營運專家,具備積極進取的態度,喜歡在快節奏發展的公司里與志同道合、充滿激情的同事一起工作。如果你也在尋求個人相關的事業成長機會,我們很樂意收到你的申請。


職責:
  • 現場管理和監督員工的日常運作,確保相關操作程序和政策符合公司的標準。
  • 監督工作表現,以最大限度地提高工作和員工效率,並提供優質的客戶服務。
  • 在客戶服務和解決問題方面與客戶緊密合作。
  • 為同事提供必要的資源和支持。
  • 執行高級管理層安排的臨時工作任務。

要求:
  • 至少3年餐飲或相關行業管理經驗
  • 具備出色的領導能力和員工管理能力,良好溝通技能和人際關係處理能力





This position seeks an experienced Operation Professional with a can-do attitude, who enjoys working in a fast-paced growing company of like-minded passionate colleagues. We provide a working environment and culture of trust, friendship and laughter. We would love to have your application if you too are seeking personal growth, a financially strong organization, and fulfilling relationships at the workplace.


Responsibilities:
  • Onsite manage and oversee daily staffing operation and ensure compliance of company’s standard operations procedures as well as the policies.
  • Monitor performance to maximize productivity, manpower efficiency and deliver quality customer service.
  • Work closely with the client in client service and problem solving.
  • Provide necessary resources and support to colleagues.
  • Perform ad-hoc job duties when assigned by senior management.

Requirements:
  • Minimum 3 years of managerial experience in operations in F&B or related industries
  • Excellent leadership and people management skills, communication skills and interpersonal skills

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 專業顧問咨詢服務 
  • 客戶服務 (客戶服務) 
    餐飲 (宴會) 
    餐飲 (綜合) 
  • 27/11/2023 

 

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