Assistant Chief Butler Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: The St. Regis Macao, Cotai Central


  • Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.

    The St. Regis Macao, Cotai Central is part of the Marriot International family which located on the Cotai Strip, stands proudly as the hotel of choice for the world’s most discerning traveler. The 400 state-of-the-art guest rooms and suites will be devoted to the pursuit of service and elegance. Meticulously decorated with luxurious fabrics, furnishings, and amenities, each of our guest rooms and meeting rooms will welcome guests with unrivaled magnificence and incomparable elegance. Experience uncompromising personal care and service as our legendary St. Regis Butler Service exceed your expectations. Our team of professionals will create superb events in our elegant event space, including a grand ballroom and several small meeting venues.

Assistant Chief Butler

Key Responsibilities:
- To assist Chief Butler to ensure that all butlers provide a courteous and professional service at all time.
- Responsible for butlers training and regularly inspect the quality of service provided by all butlers.
- To work closely with Guest Service Agents to collect all guests’ preference to anticipate Guests needs.
- Responsible for promoting hotel facilities, services and products to the targeted guest group.
- To take appropriate action to resolve guests complaints both internal and external guests and ensure that these opportunities for improvement are used to the fullest.
- To assist Chief Butler for Operating Equipment inventory.

Job Requirement:
- At least 3 years working in a 5-star international or luxury hotel in a similar position.
- Knowledge of Food & Beverage and Front office; basic Housekeeping and cooking skill.
- Excellent Chinese and English, both written and verbal.

  • 職位要求

  • 高級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 客戶服務 (客戶服務) 
    餐飲 (綜合) 
    酒店營運 - 房務部 (綜合) 
  • 17/02/2017