Job Responsibilities:
• Follow up with guest regarding satisfaction with guest-related issues.
• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
• Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp).
• Block rooms in the computer and identify designated requirements and requests.

Job Requirements:
• Bachelor Degree or above.
• Related work experience is preferred.
• Basic computer skill.
• Good communication skills in Cantonese, Mandarin and English in verbal, listening and writing.