Front Office Manager Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Grandview Hotel Macau

  • 澳門君怡酒店於1997年開幕,為黃金集團酒店投資有限公司轄下的四星級酒店,樓高18層,房間總數438間。酒店座落於氹仔市中心,毗鄰澳門賽馬會、四面佛及澳門綜合運動場。設施包括中西餐廳、酒廊、泳池、娛樂室、宴會廳、會議室及健身室等。



    地址: 氹仔柯維納馬路142號
    電話 : 2883 7788
    傳真 : 2883 7777
    網址 :

Front Office Manager

Job Duty:
• Work closely with all colleagues to ensure recognitions are met for our guests. Input and update guests’ profiles and preferences at all times.
• Organize and provide training to the Front Office team members when required.
• Accommodate all guest requests in an accurate and efficient manner.
• Personally handle guest issues, special request and ensure our guests have an impeccable experience.
• Assist in follow-up of all guest incident and record in system.
• Prepare and run daily front office operations reports and check lists.

• Bachelor Degree or equivalent in Hospitality or Tourism
• Excellent communication skills in English, Mandarin and Cantonese
• A minimum of 3 years relative managerial experience in Hotel Front Office
• Solid working knowledge of front office operation
• Ability to handle critical incidents and problem solving
• A team player with effective leadership skills
• Excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.

  • 職位要求

  • 高級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 三年工作經驗 五年工作經驗 
  • 學士學位 
  • 酒店業 
  • 酒店營運 - 房務部 (前台服務) 
  • 23/08/2019