Guest Relations Officer (Full time / Part-time) Job in 酒店營運 - 管家部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: Sofitel Macau at Ponte 16

  • Sofitel Macau at Ponte 16 is a 5 star 408 room hotel in the heart of Macau. Macau is a city where two worlds’ merge, European and Chinese, heritage and modernity, elegantly reflecting the city’s unique cultural heritage, Sofitel Macau at Ponte 16 strives to deliver and unrivalled guest experience in all that it offers.

Guest Relations Officer (Full time / Part-time)

Job Requirements:

  • Responsible for assisting guests and ensuring their stay at Sofitel Macau is comfortable and an experience to remember
  • Have a comprehensive knowledge of Macau and what is happening within the city at all times, ensuring all guest inquiries are met with prompt, informative yet friendly solutions
  • Update guest information, preferences and comments into guest history profile in a timely manner
  • Most of the times station at the lobby to greet guests
  • Assist all area in the Front Office Department whilst on duty as required


  • Diploma or above in hospitality management or related disciplines
  • 1 year relevant working experience preferable
  • Good communications and presentation skills
  • Service-oriented, pleasant personality
  • Positive attitude and good customer service skills


Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website:

All personal data collected will be kept in strict confidence and used for recruitment purpose only.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 管家部 (管家部) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 22/08/2019