System Support analyst Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: WDG Macau Limited

  • WDTS develops innovations for Asian Pacific gaming markets including the Perfect Pay Baccarat Table Network that dramatically increases game security and dealer accuracy while minimizing losses from human error, collusion and theft.

System Support analyst

 This is an exciting opportunity for a self-motivated and energetic candidate to work for a cutting-edge technology company, and acquire insight into the casino gaming industry. This position requires a driven and motivated individual with a desire to provide the best possible service to the customer.

Job Description:
• Installation and configuration of customer production and back of house systems, as well as systems for internal use
• Provide L1 or L2 support for WDTS software products throughout the Asia Pacific region. This may sometimes require onsite travel
• Perform preventive maintenance activities in customer environments
• Coordinate and work with regional partners to address customer issues
• Technical setup and support for trade shows
• Provide technical training to support partners and customers
• Other related duties as needed to meet the ongoing needs of the organization

• Minimum 3 years experience in application support and systems implementation
• Experience with scripting, database (SQL) queries
• Knowledge of IP networking and principles
• Experience in Linux and open source products is a plus
• Solution-oriented and customer driven
• Good analysis and troubleshooting skills
• Good written and verbal communication skills in English
• Understanding of casino operations is a plus

Interested parties should send detailed resume, current and expected salary to

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 工程 
  • 資訊科技及電子通訊 (軟件程式) 
    資訊科技及電子通訊 (資訊科技支援) 
    資訊科技及電子通訊 (資訊科技營運) 
  • 14/05/2019