Job Requirements - Bachelor's degree in Marketing/Public Relations/Communications/Hospitality/Hotel Management or relevant field; - Experience in customer services or relevant field is preferred; - Being pleasant, self-motivated, responsible and able to work independently; - Abilities to handle and resolve patients’ and their families’ queries and complaints in a professional manner; - Excellent customer service and communication skills; - Good command of spoken and written English and Chinese, with knowledge of Mandarin as an advantage; For interested parties, please send your CV to uh_recruitment@uh.org.mo