IT Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區

職位內容

公司名稱: Haitong Bank, Macau Branch
海通银行澳门分行是海通银行S.A.的一家分行，海通银行S.A.是国泰海通证券的全资子公司，也是一家受欧盟监管的银行，在葡萄牙里斯本注册成立，在伊比利亚半岛、英国、波兰和巴西设有业务。

海通銀行澳門分行的成立是本行跨境戰略發展的重要佈局，有利於加強與中國的業務合作並與其餘海通集團相互協調。在此背景下，本行旨在推動和發展澳門金融服務，打造大灣區內債券發行的首選金融中心，同時促進澳門金融活動的多元化。

本銀行擁有無與倫比的跨境業務，將其在歐洲和拉丁美洲長達數十年的國內特許經營權與其中國相關業務相結合。海通銀行在結構性融資、資本市場、併購、諮詢、固定收益、企業衍生品和資產管理方面提供綜合專業知識，為客戶提供全球機遇。

Haitong Bank, Macau Branch is a branch of Haitong Bank, S.A., a Guotai Haitong Securities’ wholly-owned subsidiary and an EU-regulated bank incorporated in Lisbon, Portugal, with operations in Iberia, the UK, Poland and Brazil.

The establishment of Haitong Bank, Macau Branch represents a key event in the development of the Bank’s cross-border strategy, allowing for a strengthening of business with China and enhanced coordination with the remaining Haitong Group. In this context, the Bank aims to promote and develop Macao's financial services, creating a financial center of choice for bond issuance within the Greater Bay Area and at the same time promoting the diversification of Macao's financial activity.

The Bank has an unrivalled cross-border approach, combining its decades-long domestic franchises in Europe and Latin America with its China-related business. Haitong Bank offers a combination of expertise in structured finance, capital markets, mergers and acquisitions, advisory, fixed income, corporate derivatives and asset management, connecting clients with global opportunities.

IT Support Specialist

ROLE SUMMARY:
The Macau Branch is composed of a newly set up and growing team of professionals actively looking to integrate ambitious candidates to their Team. In particular, the Macau Branch is seeking to have an IT Specialist in its IT Department, who shall report to the Head of IT at the headquarters in Lisbon and locally to the Branch Managers.
• The Macau Branch IT Support Specialist will be responsible for executing network and computer-related activities in the Branch, in close coordination with the Lisbon headquarters IT team;
• He/she will help determine the IT needs of the Macau Branch and, together with the headquarters’ IT team in Lisbon, be responsible for implementing and supporting network and computer systems to fulfill the Branch’s information system requirements as per global IT policies.

KEY REQUIREMENTS AND DUTIES:
• Providing technical support to end users on incidents and problems related to hardware and software;
• Monitoring and troubleshooting virtual server environments;
• Assisting in lifecycle management tasks including patching;
• Performing profile user account administration duties;
• Managing IT assets and inventory;
• Coordinating physical and virtual desktop and laptop installation and upgrades.

EXPERIENCE AND QUALIFICATIONS:
• English fluency;
• 5+ years in a previous related role (5yrs for senior, 6m to 1y for junior);
• Bachelor’s degree in Information Technology or related area;
• Qualifications and/or knowledge in Cybersecurity is an advantage;
• Excellent problem-solving skills to diagnose, evaluate and solve complex problems and, when appropriate, escalate or route them to other appropriate IT staff members;
• Dynamic and proactive;
• Strong sense of responsibility and accountability;
• Macau ID holder.