POSITION SUMMARY

Manage business stakeholder relationship and understand business requirements of hotels operation, F&B, entertainment services, retail, and leisure sales
Work with business stakeholders to prioritize business requirements and create a projects roadmap based on priority of business requirements
Work with Solution Development Team on detailed user requirements, scoping, and IT solutions
Engage potential vendors on innovation and high level IT solution evaluation
Contribute to technical discussions and business initiatives related to improving customer experience, usability, and latest technologies
Provide advice and suggestion to business stakeholdres on business requirements and IT solutions to improve customer experience

PRIMARY RESPONSIBILITIES

Support ideation and proactive identification of innovative technology solutions to business challenges
Gather high-level requirements and assist in scope definition, business case and ROI during initial discovery

- Work with the IS&T Partners to administer and organize project activities
- Support meeting logistics such as scheduling meetings, meeting room set up and putting together meeting materials
- Maintain neat, orderly, complete documents and project files
- Assist in monitoring and tracking project progress, scheduling, and project status
- Collaborate closely with cross-functional teams, such as group and IT team leaders, security, risk, compliance teams for a highly coordinated approach in the execution of strategic priorities;
- Contribute to the development and implementation of strategic projects
- Review and evaluate performance in achieving goals of Group Technology and execution objectives
- Work with internal and external parties to implement technology and business development initiatives

REQUIREMENTS

- Proficient in MS Office applications, e.g. MS Word, PowerPoint, Outlook, Excel
- Good presentation and writing skills in English
- Excellent time management and communication skills
- Good team player and problem solver, responsible, willing to learn and can work independently with initiative
- Higher Diploma or above in Business administration or relevant disciplines
- Ability to work in a fast-paced environment and to prioritize workload effectively and independently.