Customer Growth and Engagement Assistant Manager Job in 銀行及保險 in 所有澳門特別行政區地區 - Job Description
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職位內容
 
公司名稱:
滙豐人壽保險(國際)有限公司 HSBC Life (International) Limited
HSBC Macau Branch, established in 1972 we offer a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
Customer Growth and Engagement Assistant Manager
Marketing campaign & events coordination
Collaborate with external agencies on the design of marketing collaterals and manage change requests
Coordinate with internal stakeholders to gather feedback and implement event-related updates
Develop compelling content plan and create communication content to customers
Review and edit copywriting materials, ensuring accuracy and relevance
Responsible for public website (PWS) content update, planning and management
Support the planning, briefing, and coordination of events as assigned
Prepare and organize event materials
Promotions, discount and offers management
Prepare terms and conditions and communication materials for promotional offers
Champion the sourcing and production of company premium and customer gifting
Compile and maintain accurate record of the gift handling
Provide administrative support for form submissions and approval workflows
Manage offer fulfillment processes and perform data accuracy checks
Handle the printing of letters as needed
Admin and misc
Oversee gift stock inventory and reporting
Consolidate quotations and update expense records
Coordinate business result tracking, including Excel data input and inventory monitoring
Organize delivery and logistics for gift items
Vendor onboarding and renewal process management
Internal comms preparation
Experience, Skills and Qualification
Degree level of qualification in Business Studies, Marketing or a related discipline
Minimum of 5 years’ experience in managing and driving integrated marketing and communication campaigns in insurance companies or other relative industries
Demonstrated success creating customer-centric campaigns that speak to specific target customers
Experience in insurance or finance industry is a benefit
Strong project management skill with self-initiation and drive to achieve excellence
Interested candidates, please apply directly via:
https://portal.careers.hsbc.com/careers?location=Macau
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Life (International) Limited.
職位要求
職位階級
中級管理層
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
學士學位
行業
銀行及金融服務業
職位種類
銀行及保險 (保險)
銀行及保險 (其他金融服務)
張貼日期
07/01/2026
 
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