F&B Operation Manager Job in 餐飲 in 所有澳門特別行政區地區

F&B Operation Manager Job in 餐飲 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 佳景集團 Future Bright Group
佳景集團成立於1984年，業務範疇廣泛，包括飲食、手信、娛樂、貿易、洗衣、物業管理等，分店數目達四十多間，遍及澳門、香港、珠海及廣州等地，擁有超過2,000名員工。一直秉持「優質．創新」經營理念的佳景集團，透過持續改善，努力為尊貴客戶提供最完善及最優質的餐飲服務。在未來，佳景集團將會於本澳及其他區域不斷擴展，致力開拓更多元化的餐飲業務，現誠邀有志一展所長的人材加入，共同創造美好前程。

Future Bright Group was founded in 1984. It has extensive businesses in food and beverage, food souvenir, entertainment, trade, laundry, property management, and more. There are over 40 outlets in Macau, Hong Kong, Zhuhai and Guangxhou, with more than 2,000 employees. “Quality & Innovation” is the main management philosophy of our group. By carrying out the continuous improvement, we strive to provide the best quality of foods and services to our customers. In future, Future Bright Group will continue to bring more exciting and diversified dining selections to Macau and other regions. We sincerely invite the individuals with high caliber to develop their careers in our group.

F&B Operation Manager

Core Requirements:

1. Education:

Minimum: High School Diploma or equivalent (often with significant experience).
Preferred: Bachelor’s Degree in **Hospitality Management, Restaurant Management, Business Administration, Culinary Arts, or related field.

2. Experience:

Essential: Proven track record (typically 3-5+ years minimum) in progressively responsible roles within food and beverage service.
Mandatory: Significant experience (2-3+ years) in a management or supervisory role within a fast-paced F&B environment (restaurant, hotel F&B, catering, large QSR, etc.).
Highly Valued: Experience managing multiple outlets or larger volumes.
Crucial: Demonstrated experience with Profit & Loss (P&L) responsibility, budgeting, and cost control.
Preferred: Experience with opening new outlets or managing renovations/refits.

Key Skills & Competencies:

1. Operational Expertise:

Deep understanding of all F&B service styles (a la carte, food court, standalone restaurant).
Proficiency in kitchen operations fundamentals (food safety, workflow, inventory).
Expertise in maintaining safety and sanitation standards (HACCP principles).
Knowledge of F&B technology

2. Financial Acumen:

Strong P&L management skills (analysing costs, revenue, profitability).
Budgeting and forecasting for sales, labour, and costs.
Understanding for pricing strategies and menu engineering.

3. People Management & Leadership:

Strong leadership and ability to motivate diverse teams(front & back of house).
Excellent recruitment, training, coaching, and performance management skills.
Effective scheduling and labour cost management.
Ability to foster a positive, productive, and safe work culture.

4. Customer Focus & Service Excellence:

Commitment to delivering exceptional guest experiences.
Ability to handle guest complaints effectively and turn negative situations around.
Understanding of current market trends and customer preferences.
Focus on maintaining high service standards consistently.

5. Problem-Solving & Decision Making:

Ability to think quickly on their feet and resolve operational issues efficiently.
Strong analytical skills to interpret reports and make data-driven decisions.
Communication & Interpersonal Skills:
Exceptional verbal and written communication skills for interacting with staff, guests, vendors, and senior management.
Ability to give clear instructions and provide constructive feedback.

Personal Attributes:

Resilience & Stress Management: Thrives under pressure and handles difficult situations calmly.
Passion for Hospitality: Genuine enthusiasm for food, beverage, and creating memorable experiences.
Attention to detail: Obsessed with quality, cleanliness, and consistency.
Integrity & Professionalism: Leads by example with high ethical standards.
Flexibility & Adaptability: Able to adjust to changing priorities and unexpected challenges.
Results-Oriented: Driven to achieve financial targets, guest satisfaction goals,
Organization & Multitasking Skills: Juggles numerous tasks simultaneously without dropping the ball.

How to Apply:
Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.

Personal Data collected will be used for recruitment purposes only.