POSITION SUMMARY:
The Ambassador is responsible for providing high quality of customer services to our high valued customers. As front liners of Ambassador must maintain and project an excellent image and establish good communication with guests on behalf of the company. Proactively promote GM facilities, restaurants, promotion & event to guest for enjoying their stay with us.

JOB DESCRIPTION:
- The Ambassador is responsible for providing high quality of customer services to our
high valued customers.
- Establish a warm rapport with guests, maintain a pleasant smile and positive, enthusiastic attitude and
high sensitivity at all time
- Pick up and send off guests to and from airport, ferry terminal, border gate or designated locations
- Work closely with Hotel respective teams such as Limo, Bell, VIP Services and Front Desk to ensure
an excellent customer journey providing to our guests
- Proactively introduce/promote property's promotion, event, restaurant and facilities to guests
and assist on reservation when needed
- Effectively carry out all tasks and responsibilities assigned by superiors
- Handle luggage storing for guests

REQUIREMENTS
- Minimum diploma level of formal education
- Hospitality experience and knowledge is required to perform this job successfully
- Scheduled work week, Operational, on shift
- Multi language skills