Job Summary

Under the leadership of the Director of Wellness, provide all customers with relevant questionnaires, assist customers with scheduling and provide advice on treatments and therapies to enhance overall health. Where required to provide consultations in your relevant qualification such as Nutrition, Health Coaching, or Nursing.

Responsibilities

• Participate in protocol development
• Support program staff in developing concept notes for evaluations
• Be the main point of contact for the customer scheduling and follow up
• Support data collection, quality control
• Ensure all data bases are updated
• Plan, implement, and maintain data collection systems in support of qualitative and quantitative studies
• Provide a high level of customer service
• Provide support for study-related training activities.
• Any other duties as assigned.

• Degree in health-related field
• Experience in writing protocols and reports
• Qualitative analysis skills
• Ability to work well independently and within a team
• Strong desire to help people improve their health
• Strong written and verbal skills
• Written and spoken knowledge in English and Chinese