Our client is a well-known Chinese bank group in Macau, they are now looking for a Receptionist to join their team.

Responsibilities:

• Handle general receptionist duties includes greeting clients and guests, daily registration, answering incoming calls and enquiries.

• Ensure all client requests and inquiries are actioned and answered promptly, accurately and in a professional manner.

• Provide excellent customer service at all times.

• Handle booking, cancellation and reconfirmation requests of Clients.

• Handle telephone switchboard, both internal and external.

• Maintain the general tidiness of the reception area and meeting rooms.

• Ad hoc duties as requested by management.

Requirements:

• Bachelor degree holder

• At least 1 year's relevant experience

• Excellent command of English, Mandarin and Cantonese.

• Excellent telephone manner and communication skills.

• Pleasant, customer oriented and well-organized.

• Strong customer service and interpersonal skills.

• Proficient in Office Microsoft applications and word processing (English & Chinese).

• Immediate available is preferable.