Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager, Performance, COO Office.

Key Accountabilities / Impact on Business
• Strategy Planning and Change Execution – support strategy planning and change management, either internally or externally driven, on a continuous improvement basis
• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management• People agenda – support development and execution of people engagement plan for GCOO and wider Macau teams
• Continue to improve the oversight and governance of third-party management to enable more forward-looking governance environment as well as support the ongoing management of third-party engagements
• External engagement – including planning and executing CSR calendar, and supporting industry association’s activities
• Ad hoc initiatives/ requests from time to time in support of CEO/ COO/ Performance team.

Job Requirements:
• Extensive experience in banking/ financial services, preferably in a global organization
• Educated to graduate degree level in business management related field or associated relevant business experience
• Knowledge with proven experience preferred in financial budgeting, strategic planning, communication, and people management processes• Proven project management experience with an ability to influence senior stakeholders
• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
• Strong data analytics skills is an advantage
• Good verbal and written communications skills required in English; other language abilities are advantageous
• Good application of MS Office, with sound knowledge in MS Excel, MS PowerPoint; Additional data management skills such as excel VBA or programming capability will be preferred.

OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund
• Medical insurance covering dependents and wellness
• 18 days and above Annual leave
• Bank holidays
• Birthday leave, Festival early leave, Parental leave, Examination leave etc.
• Preferential Banking Offers
• Employee Education Benefits Program
• Learning programs & Development Opportunities

HSBC/HSBC Life is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank/HSBC Life relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.