Reporting to the Chief Information Officer, HK, and working closely with the Chief Operating Officer Macau, the jobholder is to lead Information Technology team (“IT”) in HBAP Macau, promoting IT function, Cyber Security awareness and ensuring day to day coverage for all IT Services consumed.

Role holders will carry out activities that will include most of the following:

Key Accountabilities / Impact on Business

• Manage Business and Function relationships and drive technological innovation agenda, delivering IT solutions (covering Applications and Infrastructure) for Macau.
• Implement and coordinate IT initiatives while working with HK / local stakeholders to provide optimised services adjusted to address anomalies where appropriate.
• Provide leadership on regulatory and compliance matters impacting Technology, ability to represent the bank to lead and drive the local regulatory IT initiatives on Banking Infrastructure ensuring the quality and timely delivery of the IT solutions.
• Identify opportunities to enhance productivity and execution across the Technology function, including direct cost, headcount management, and annual planning for local teams.
• Actively liaise with HK IT horizontals to draw upon their expertise and support in establishing broad guidelines, defining standards and selecting tools.
• Attend relevant local governance committees, engaging in and managing key Technology topics.
• Ensure that all local demand is clearly articulated within HK Business portfolios and for ensuring that relevant information is captured to enable local demand to be prioritised.
• Work with counterparts to deliver IT solutions, e.g. HK Value stream and relevant tech delivery parties to deliver application development solutions.
• Understand and ensure compliance with local regulatory technical requirements and banking solution protocols as defined by Macau regulator.
• Maintain awareness of business, regulatory and market issues, providing support and thought leadership to enhance the Technology function.
• Provide local Chief Operating Officer with full oversight of, and advice on, all technology issues related to the market.
• Promote a culture in alignment with the Group Values striving for excellence and dependability within an open and transparent working environment.
• Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks in line with HSBC Risk Management Framework.
• Motivate and inspire the team to achieve the high professional standards in delivering to business objectives.
• Review and maintain all systems to HSBC standards.

Experience, Skills and Qualification

• Excellent communication, interpersonal and leadership skills, with experience of dealing with executives at all levels.
• Proficient in written / spoken English and Chinese /Cantonese is a MUST.
• Minimum 5 years’ experience in a managerial role within an IT or related field.
• Able to actively engage with technology partners to drive HSBC Macau (as part of HK business and under HK Value Stream) IT Strategy.
• Good background and knowledge on a broad spectrum of Banking, Cards, Finance, Risk and Compliance systems.
• High maturity in matrix management structures.
• Ability to develop practical, cost-effective solutions to complex issues.
• Knowledge on IT infrastructure, project program delivery management, networks and telecommunications, desktop technologies knowledge and experience would be an advantage.
• Can leverage "soft power" such as values, vision, charisma, networking and collaboration to exert influence outside of reporting lines.
• Understand business finance and Technology Budget management.

Interested candidates, please apply directly via:
https://portal.careers.hsbc.com/careers?location=Macau

You’ll achieve more at HSBC.

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Issued by The Hongkong and Shanghai Banking Corporation Limited.