以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客
• 確保賓客訂單全程準確無誤
• 細心瞭解及預測賓客的需要及期望並作出安排
• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務
• 在互動中自然地使用賓客姓名
• 熟悉渡假村所有的設施和服務
• 須常具備部門及公司所要求的良好個人儀表和衛生標準
• 須協助和履行主任委派的工作

職位要求
工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先
教育程度：中學畢業或以上程度
技能 / 證書：熟悉餐飲服務
語言能力：能操流利普通話及良好英語
其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose
To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner
• Ensure accuracy of guest orders from beginning to end
• Must anticipate guest needs at all times
• Assist in serving food & beverages while engaging with guests
• Must use guest name in a natural manner where possible
• Be fully conversant with all services and facilities offered by the hotel
• Maintain excellent standard of personal appearance and hygiene at all times
• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements
Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage
Education: High school certificate or equivalent
Knowledge/Certificates: Knowledge of restaurant service
Language Ability: Fluent Mandarin; working knowledge of English
Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm