POSITION SUMMARY

An Assistant Manager is responsible for account development and retention, reporting and administration. Also assists Sales Manager in successful achievement of budget room nights & day tripper arrival.

PRIMARY RESPONSIBILITES

• With Sales Manager plan sales strategy and implement tactics to achieve budget
• Sell all facets of the hotel and cross sell other properties in Galaxy Macau
• Establish new business and maintain existing business accounts through the preparation and execution of action plans
• Convert sales leads
• Handle accounts/prospects jointly with senior positions
• Solicit and close business according to established parameters
• Conduct familiarizations and site inspections
• Entertain prospects and existing key accounts with the view to sustain business and generate further sales
• Participate in conducting client interviews
• Build profile in market place
• Work in line with business requirements

REQUIREMENTS

• Bachelor’s degree or equivalent of a College Diploma in Hospitality and Tourism Management
• At least 1 year relevant working experience in the field or in a related area
• Demonstrate co-operation and trust with colleagues, supervisors, teams and across department; interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
• Work in line with business requirements in a flexible and optimistic manner; complete tasks as directed by Management
• Work with the manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.
• Work effectively with customers and colleagues form different viewpoints, cultures and countries
• Proven knowledge of the Opera Property Management System.