The Performance Services (“PS”) team provides support to the Macau Chief Operating Officer (“COO”) across key areas including change execution, financial management, non-financial risk, third party management oversight and people.

The candidate will report directly to the Macau COO, and play an important role in defining and supporting the COO office strategy and deliverables, collaborating closely with all other lines of business and functions across HSBC Macau.

Principal Responsibilities:

• Change Execution – managing change, either internally or externally driven, on a continuous improvement basis
• Communication – developing and executing communication plans, with Region/Country Communications
• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
• Financial Management –provide support in robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance
• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management
• Organizational Design – maintaining and continually reviewing organizational designs
• People – support with developing and implementing people strategies with Region/Country/Global HR
• Project execution – support with region/country specific programmes supporting Group COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions
• Non-financial Risk management – support with the management of non-financial risk and ensuring risks are managed consistently and effectively across all businesses and functions in line with the agreed risk appetite.
• Continue to improve the oversight and governance of Third Party Risks. This involves early identification of emerging risks, issues and themes that may require management attention and remediation.
• Preparation of governance committee papers and specific Governance meetings packs under the responsibility of Performance services team.

Qualifications

• Experience in risk management related activities
• Educated to graduate degree level in business management related field or associated relevant business experience
• Extensive experience in banking/ financial services, preferably in a global organization
• Proven experience in financial budgeting, strategic planning, communication, and people management processes
• Proven project management experience with an ability to influence senior stakeholders
• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
• Good verbal and written communications skills required in English; other language abilities are advantageous

OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund
• Medical insurance covering dependents and wellness
• 18 days and above Annual leave
• Bank holidays
• Birthday leave, Festival early leave, Parental leave, Examination leave etc.
• Preferential Banking Offers
• Employee Education Benefits Program
• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.
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Issued by The Hongkong and Shanghai Banking Corporation Limited.