This role will drive recruitment activities for agency force, recruit quality and productive agents by selecting and developing the high calibres. S/he will also plan, develop & implement effective training and development interventions and incidental sales support enabling agents to acquire essential competencies and desired behaviours.


Job Responsibilities

• Drive recruitment and manpower growth of agency force through initiating and planning recruitment initiatives.
• Drive agency productivity by enhancing the competencies of agents and by utilizing different incentive schemes.
• Develop recruitment tools, design recruitment events and incentive schemes enabling the achievement of the target KPI.
• Formulate, lead and implement training initiatives to address short-term and long-term productivity goals and professional development.
• Deliver professional training and development solutions, provide coaching on quality customer services and give advice on improving recruitment performance of agency force.
• Review and evaluate learning & development methodologies to cope with agency force growth & emerging demographic characteristics.
• Build quality agency force through execution of compliance monitoring measures and proactively identify area for agency quality enhancement.

• Degree holder in any discipline
• Over 12 years’ experience in agency recruitment and training and agency business development in the life insurance industry, with 5 years in a supervisory role
• Agency leaders from Macau is highly preferred; Agency leaders from Hong Kong or GBA are welcomed
• MDRT qualifiers has an advantage
• Insurance qualification or Professional qualifications (FLMI, CFP, FChFP, IIQE, etc.)
• Excellent communication, facilitation, and presentation skills
• Strong business and organization knowledge
• Exceptional knowledge and experience with agency distribution
• Strong product knowledge in terms of understanding key product features, advantages, and benefits
• Able to provide constructive consultation and effective training to agents
• Proven people and managerial skills
• Ability to multi-task, being flexible, adaptable and at ease in a fast-paced environment
• Good command in Cantonese and English (spoken and written), Putonghua is an advantage
• Job incumbent for this role will need to base in Macau