Job mission As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations. Main accountabilities 1. Sales Achievements > Ensures a unique and exceptional client experience during a sale > Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop) > Adapts according to clients’ needs and motivations > Strives to always improve and surprise the clients > Deals with ease during negotiations and objections > Transmits the passion and values of the Maison > Acts as the privileged contact for the client(s) in case of Care Service > Meets individual and boutique targets, both quantitative and qualitative 2. Client Relationship & Portfolio Development > Cultivates strong client relationships and deve lops client loyalty > Efficiently develops the client portfolio > Executes targeted CRM actions > Participates to client events and acts as an Ambassador of the Maison 3. Daily Boutique Operations > Respects all group, Maison and boutique policies and procedures > Participates to inventories > Participates to the set up and breakdowns at opening and closing of the boutique > Participates to the implementation of Visual Merchandising guidelines > Assists with special projects when requested Key skills > Strong interpersonal skills > Sales skills & product knowledge > Client acumen > Team spirit > Mandarin is essential