Responsibilities: • Fully versed & experienced in conducting skills training sessions including but not limited in customer services, complaint handling skills, selling techniques, involve new employee orientation program, brands training. • Prepare & deliver comprehensive training programs that provide true impact & changes to the participants. • Conduct training assessments, analysis, and evaluation on the effectiveness of the training programs. • Organize, coordinate and manage the training calendar with the related parties • Design and develop tools that best serve the needs of our participants / programs. • Assist the HR Manager to handle budgeting, planning, developing of the training programs to achieve the Company objectives. • Ensure and maintain up-to-date training reports and records. • Ad hoc projects as assigned. Requirements: • Minimum 3 years or above solid experience in training and development, preferably in Watches industry. • Experience from professional retail training is a must. • Details oriented, organized with strong discipline to meet deadlines with top quality of work. • Positive, excellent communication skills and strong interpersonal skills. • Able to work independently, with a strong sense of responsibility and a good team player. • Excellent command of spoken and written English, Mandarin and Cantonese. • Proficient in MS Word, Excel & PowerPoint with English and Chinese word processing. We offer attractive remuneration package to the right candidate. Interested parties, please send your full resume with current and expected salary to recruit@utpieces.com. For enquiry, please contact Ms. Ng at 2882 8204 or visit our official website www.utpieces.com for company details. All data collected will be used for recruitment purpose only.