Job Description:
• Responsible for supporting the Floral Assistant Director in running the floral operation and all related areas smoothly
• Implement execute department regulations, SOP, P&P and all other departmental rules
• Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times
• Review monthly schedules (staffing / vacation / maintenance / deep cleaning / ordering schedule / special event program / theme decoration) according to calendar
• Check guest rooms and public areas including restaurants, bars and events rooms to ensure that flowers are well displayed and maintained at all times
• Check public space to ensure the ambiance is warm and welcoming reflecting our local character and international sophistication
• Execute cleaning programs to maintain top cleanliness and hygiene standards in the flower workshop
• Contribute actively in scheduling all maintenance programs
• Ensure floral colleagues are appropriately attired at all times
• Deal efficiently with all contractors or suppliers
• Schedule regular meeting with suppliers to ensure the operations get the best quality supply
• Order supplies (flowers / vases / equipment) according to business level and needs
• Held responsible and accountable for all assets placed under her supervision (keys / devices / equipment etc.)
• Deal efficiently with all floral personnel
• Responsible for implementing on-going training programs
• Dispense on the job training for subordinates
• Use creativity to dispense training
• Dispense daily briefing
• Dispense and organize departmental meeting on regular basis
• Contribute actively to the recognition program of his / her subordinate
• Schedule and coordinate colleague preforming reviews
• Coordinate and conduct disciplinary interview
• Document and follow-up on employees’ files
• Maintain good communication with other departments
• Participate in communication meeting with other departments
• Review schedule scope of work according to other department’s needs
• Required to work the scheduled work shift as needed to meet the needs of guests and team members
• Able to provide specialized design and floral expertise to plan, design and create floral arrangements for all events in the hotel if need
• Follow floral recipes for floral designs
• Review the flower set-ups in rooms and public spaces regularly and train staff accordingly if necessary
• Ensure proper communication of project status, time lines and delivery information to guests and other departments
• Schedule, contribute and compile various inventories (flowers, vases, floral supplies, furniture, fixtures and equipment, operating supplies and equipment, stationary, collaterals etc.)
• Be aware of rooms and public area specifications and categories
• Liaise with outside contractors and suppliers as appropriate
• Participate and assist with cost control
• Ensure emergency procedures are followed strictly
• Ensure health and safety as well as hygiene rules are strictly followed
• Keep open communication with the team and superior
• Escalate to Floral Assistant Director if any difficult situations or problems
• Check records of special cleaning and maintenance up to date
• Inspect floral store rooms / floral pantries regularly, ensuring that inventories are taken and that they are properly stocked, stored, cleaned and tidied up
• Inspect floral workshop and stores to ensure the right temperature is set to maximize flower lifespan and quality
• Elaborate the operating budget under Assistant Director - Floral guideline and supervision as well as other budgets and projects
• Assist to monitor the departmental operating budget
• Be accountable for recording colleagues’ training as well as performance management and reviews

Job Requirement:
• High school graduated / Bachelor degree is an advantage
• Certificate in floral design academy or school
• 3 - 5 years working experience in a similar role
• Knowledge about a range of floral designs, flowers, foliage along with their seasonal availability
• Fluent verbal communication in English, ideally good in Cantonese and Mandarin
• Strong computer skills required (Microsoft Excel and Microsoft Word)
• Fully aware of Fire Life Health Safety and Security standards
• Must be able to work on shift, perform long walk through all the public spaces



Hotline 89820288 / 68827117