Job Description: • Responsible for supporting the Floral Assistant Director in running the floral operation and all related areas smoothly • Implement execute department regulations, SOP, P&P and all other departmental rules • Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times • Review monthly schedules (staffing / vacation / maintenance / deep cleaning / ordering schedule / special event program / theme decoration) according to calendar • Check guest rooms and public areas including restaurants, bars and events rooms to ensure that flowers are well displayed and maintained at all times • Check public space to ensure the ambiance is warm and welcoming reflecting our local character and international sophistication • Execute cleaning programs to maintain top cleanliness and hygiene standards in the flower workshop • Contribute actively in scheduling all maintenance programs • Ensure floral colleagues are appropriately attired at all times • Deal efficiently with all contractors or suppliers • Schedule regular meeting with suppliers to ensure the operations get the best quality supply • Order supplies (flowers / vases / equipment) according to business level and needs • Held responsible and accountable for all assets placed under her supervision (keys / devices / equipment etc.) • Deal efficiently with all floral personnel • Responsible for implementing on-going training programs • Dispense on the job training for subordinates • Use creativity to dispense training • Dispense daily briefing • Dispense and organize departmental meeting on regular basis • Contribute actively to the recognition program of his / her subordinate • Schedule and coordinate colleague preforming reviews • Coordinate and conduct disciplinary interview • Document and follow-up on employees’ files • Maintain good communication with other departments • Participate in communication meeting with other departments • Review schedule scope of work according to other department’s needs • Required to work the scheduled work shift as needed to meet the needs of guests and team members • Able to provide specialized design and floral expertise to plan, design and create floral arrangements for all events in the hotel if need • Follow floral recipes for floral designs • Review the flower set-ups in rooms and public spaces regularly and train staff accordingly if necessary • Ensure proper communication of project status, time lines and delivery information to guests and other departments • Schedule, contribute and compile various inventories (flowers, vases, floral supplies, furniture, fixtures and equipment, operating supplies and equipment, stationary, collaterals etc.) • Be aware of rooms and public area specifications and categories • Liaise with outside contractors and suppliers as appropriate • Participate and assist with cost control • Ensure emergency procedures are followed strictly • Ensure health and safety as well as hygiene rules are strictly followed • Keep open communication with the team and superior • Escalate to Floral Assistant Director if any difficult situations or problems • Check records of special cleaning and maintenance up to date • Inspect floral store rooms / floral pantries regularly, ensuring that inventories are taken and that they are properly stocked, stored, cleaned and tidied up • Inspect floral workshop and stores to ensure the right temperature is set to maximize flower lifespan and quality • Elaborate the operating budget under Assistant Director - Floral guideline and supervision as well as other budgets and projects • Assist to monitor the departmental operating budget • Be accountable for recording colleagues’ training as well as performance management and reviews Job Requirement: • High school graduated / Bachelor degree is an advantage • Certificate in floral design academy or school • 3 - 5 years working experience in a similar role • Knowledge about a range of floral designs, flowers, foliage along with their seasonal availability • Fluent verbal communication in English, ideally good in Cantonese and Mandarin • Strong computer skills required (Microsoft Excel and Microsoft Word) • Fully aware of Fire Life Health Safety and Security standards • Must be able to work on shift, perform long walk through all the public spaces Hotline 89820288 / 68827117