業務分析員/助理高級業務分析員 - 業務拓展科 (客戶服務) Job in 客戶服務 in 所有澳門特別行政區地區

業務分析員/助理高級業務分析員 - 業務拓展科 (客戶服務) Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 澳門自來水股份有限公司 / The Macao Water Supply Company Limited
澳門自來水股份有限公司於1935 年成立，為一家私營企業，主要業務是為本澳提供安全、穩定、優質的供水服務。公司於1985年重組（母公司為法國蘇伊士），與政府簽訂一項為期25年的供水專營合約。憑著卓越的服務表現於2009 年與澳門特區政府續簽為期20 年的《延長澳門特別行政區供水公共服務批給公證合同》，有效期至2030年7月。

Established in 1935, the Macao Water Supply Company Limited is a private enterprise in Macao which provides safe, reliable and quality water supply service. The company was restructured in 1985 (SUEZ is its parent company) and signed a 25-year water supply concession contract with the Macao Government. The superb water supply service during the period has earned the company a renewal of the “Extended Contract for the Concession of the Public Utility Service of Water Supplying in the Macao SAR” in 2009, valid for 20 years till July 2030.

業務分析員/助理高級業務分析員 - 業務拓展科 (客戶服務)

職位描述
1. 計劃及執行客戶服務系統專案，包括：搜集數據、分析資料、整理結果、匯報發現、記錄過程；
2. 負責各項專案的整理、匯總和分析處理工作，及時向上級匯報資訊，進行相關紀錄、歸檔、保管工作；
3. 根據各項目的分析結果，主動向上級作出系統優化和業務發展的提案；
4. 掌握深入的業務知識並配合電腦分析等工具，如SQL、Python等，按要求進行各種數據統計分析和處理，將結果以報表和BI等圖表，有效地呈現，供管理層進行決策。

技術要求
1. 大學畢業或以上程度，主修資訊管理、資訊工程或相關專業；
2. 1年以上相關工作經驗，能利用不同工具處理數據和業務流程等經驗，精通CIS、ERP或相關系統者優先考慮；
3. 良好中英文口語及報告撰寫能力；
4. 積極主動、工作認真、邏輯分析能力，具良好的團隊合作精神。

有意者請將履歷電郵至 hrd@macaowater.com，郵件註明“訊息來源: Hellojobs”及提供預期薪金，人力資源部將聯絡合適的應徵者預約面試時間。

Job descriptions
1. Plan and implement the projects of customer service system, including collecting data, analyzing information, organizing results, reporting findings, and recording processes.
2. Responsible for the sorting, summarization, analysis, and processing of various projects, reporting information to superiors in a timely manner.
3. Propose the system optimization and business development to superiors based on the analysis results.
4. Master in-depth business knowledge and use computer analysis tools, such as SQL, Python, etc., to perform various statistical analysis and processing of data as required, and effectively present the results in reports, BI and other charts for management to make decisions.

Job requirements
1. University graduate or above in data management, statistics, or related disciplines.
2. 1-year related working experience, especially in data processing and the flow of business, familiar with CIS, ERP or related system is advantage.
3. Fluent in spoken and writing report in English & Chinese.
4. Proactive, logical analysis ability, good teamwork spirit.

Interested parties please send your resume to hrd@macaowater.com and indicate your expected salary in the email by remarking the source from “Hello-jobs”.