我們的客戶是一家國際高端酒店用品供應商,現在他們正在尋找一位客戶經理,以服務現有客戶,維持與現有客戶的良好關係,了解他們的反饋,支持現有客戶的業務拓展。
如果你具有出色的溝通技巧,喜歡與客戶打交道,善於維護客戶關係,我們鼓勵你申請這個機會。此職位也歡迎適度需要彈性工作的媽媽申請,重回職場。
職責:
* 管理和維持現有客戶的關係,並向他們提供專業的服務支持
* 與客戶進行面對面會議,了解他們的反饋,解決問題,並向總部提供相關報告
* 與內部相關部門合作,提高客戶滿意度
* 執行必要的臨時任務
要求:
* 任何學科的學士學位
* 至少3年以上管理企業客戶的相關經驗
* 擁有良好的英語、廣東話和普通話口語能力
* 在客戶管理方面有良好的履歷記錄
* 具有良好的溝通和人際關係技巧
* 成熟、自我激勵和能夠獨立工作
* 可立即上班或短期內可上班者優先考慮
Our client is an international supplier of high-end hotel amenities. They are currently looking for an Account Manager to service existing clients, maintain good relationships with them, understand their feedback, and support their business expansion.
If you have excellent communication skills, enjoy working with clients, and are good at maintaining customer relationships, we encourage you to apply for this opportunity. This position also welcomes mothers who require moderate flexibility to return to the workforce.
Responsibilities:
* Manage and maintain relationships with existing clients and provide them with professional service support
* Conduct face-to-face meetings with clients, understand their feedback, solve problems, and provide relevant reports to the headquarters
* Collaborate with relevant internal departments to improve customer satisfaction
* Perform necessary ad-hoc tasks
Requirements:
* Bachelor's degree in any discipline
* At least 3 years of relevant experience in managing corporate clients
* Good oral proficiency in English, Cantonese, and Mandarin
* Good resume record in customer management
* Good communication and interpersonal skills
* Mature, self-motivated, and able to work independently
* Immediate availability or short notice period is preferred.