E-commerce Specialist / Assistant (Online Sales & Customer Service) Job in 市場推廣及公共關係 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: New Yaohan 新八佰伴百貨


  • 新八佰伴成立於一九九七年,前身為日本八佰伴集團所擁有之八佰伴日式百貨公司,其後由澳門旅遊娛樂有限公司之Panda Sociedade de Gestao de Investimentos Limitada 所收購並於一九九七年底將其重新命名為新八佰伴。自此本公司之貨品種類擴展至世界各地之高級產品。

    新八佰伴大樓位於澳門蘇亞利斯博士大馬路90號,於2008年8月8日正式啟用,只需步行幾分鐘即可到達商業區的中心地帶。新八佰伴共分十層,並附設一個220個車位的地庫停車場,擁有員工約一千人。各層主題鮮明,包括化妝品、男女時裝、皮鞋、手袋、童裝、家庭用品、電器、美食廣場及超級市場等等,種類包羅萬有。除此之外,新八佰伴不單在百貨公司內經營,還在路氹經營不同品牌的零售店,如濠尚、上葡京等。

E-commerce Specialist / Assistant (Online Sales & Customer Service)

To cope with our rapid growth, we are looking for high caliber individual for the following position:


E-commerce Specialist / Assistant (Online Sales & Customer Service)

RESPONSIBILITIES:
- Communicate and interact with customers via phone, chat, email and social media to provide responsive and helpful support and maximize online sales opportunities
- Coordinate with our customers, stores and logistics partners to arrange deliveries
- Follow up orders from order placed to delivery & provide after sales service
- Supervise and provide customer service training to the team
- Other related administrative, marketing and business development responsibilities

REQUIREMENTS:
- At least 1-2 years of experience in customer service, customer-facing role, sales and marketing or related fields
- Strong command of written and spoken English, Cantonese and Mandarin
- Proficient in Chinese and English typing
- Flexibility to work on weekends on a shift basis and to locate in Taipa
- Good command of MS Office including Excel and PowerPoint
- Outstanding interpersonal and communication skills
- Highly organized, with strong attention to detail and time management skills
- Ability to work independently with a positive attitude, while being a team player


We offer competitive remuneration package including meal allowance, medical scheme, discretionary bonus, double pay and pension fund with excellent career exposure opportunities to the right candidate.

Interested parties, please apply with full resume in MS Word format with present and expected salary via e-mail to hr@newyaohan.com

Company website: www.newyaohan.com
(Personal data collected will be used for recruitment purpose only)

 

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 一年工作經驗 
  • 高等專科文憑 
  • 零售業 
  • 市場推廣及公共關係 (市場推廣) 
    客戶服務 (客戶服務) 
  • 02/02/2023 

 

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