Operation Manager Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: 中國太平人壽保險(澳門)股份有限公司 China Taiping Life Insurance (Macau) Company Limited

  • 中國太平人壽保險(澳門)股份有限公司(簡稱“太壽澳門”)於2019年在澳門註冊成立,是中國太平旗下的專業壽險公司之一,由中國太平人壽保險(香港)有限公司、太平投資控股(香港)有限公司和中國太平保險(澳門)股份有限公司合資設立,負責經營中國太平在澳門的人壽保險業務。


    China Taiping Life Insurance (Macau) Company Limited (Abbreviated as “TPLMO”) was established in Macau in 2019. TPLMO is one of the professional life insurance subsidiaries under China Taiping Insurance Group Co., Ltd (Abbreviated as “China Taiping”), to carry on life insurance business in Macau.

Operation Manager

Job Responsibilities:

  • Monitor the daily application including Underwriting, POS, Claims, CS and payment collections
  • Efficiently communicate with outsourcing parties and monitor daily production to ensure service turnaround time is met
  • Participate in projects for operations and system enhancements to improve operational procedure and efficiency and minimize the manual works
  • Follow up and monitor the progress of the annual development plan of the department
  • Monitor and manage the productivity, quality and efficiency of the team by reviewing the productivity report, reissue, audits in order to ensure consistency and accuracy of the output
  • Organize and conduct training to staffs in Underwriting, POS, Claims, CS, SSM and Channels etc. in order to support development and enhance competency levels & performance
  • Update relevant operational guidelines, forms, correspondences to ensure compliance and regulatory requirements are met
  • Participate in projects assigned by the department head in order to meet business development strategies and company’s direction


  • University graduate or above
  • With 8 years’ or above relevant working experiences
  • With project management experience
  • Detail-minded with strong analytical and negotiation skills
  • Good team player with excellent & leadership skills
  • Strong sense of ownership
  • Proactive and work independently
  • Excellent presentation and communication skills
  • Fluent in English and Cantonese, Mandarin a definite advantage
  • Good knowledge of MS office (especially Powerpoint and Excel)


We offer an attractive remuneration package and excellent career prospects to the right 

Information supplied will be treated in strict confidence and only be used for recruitment and employment purposes. The information will not be stored more than 24 months. Applicants have not been invited for interview within 6 weeks may consider their applications unsuccessful.

For details on the available job offers and/or our personal data policy, please visit our website: http://tplmo.cntaiping.com

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 銀行及金融服務業 
  • 客戶服務 (客戶服務) 
    行政及辦公室助理 (辦公室管理) 
    銀行及保險 (保險) 
  • 30/09/2022 


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