經理 - 旅遊服務及推廣 Manager - Travel Services Job in 市場推廣及公共關係 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Sociedade de Jogos de Macau, S.A - SJM


  • SJM Holdings Limited is the holding company of Sociedade de Jogos de Macau S.A. ("SJM"), one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

經理 - 旅遊服務及推廣 Manager - Travel Services

Job Description:
• Support the implementation of a sound transportation infrastructure in line with the division’s goals and strategy and in support of new and repeat visitation from the region to the resort including guests’ shuttle buses, tour coaches, ferry services and China cross border travel services
• Maintain a good network and relationship with travel agents and partners in Macau, Hong Kong and China and develop overseas promotional plan to promote Grand Lisboa Palace to targeted market
• Support the implementation of measurable travel packages with travel agents complementing targeted market segments and programs in support of gaming and non-gaming revenue growth including hotel, casino, retail and F&B sectors
• Networking and building good relationship with the Macau Government Tourist Office (MGTO) and participate in the regional and overseas roadshows organized by MGTO as appropriate
• Manage and organize local and overseas roadshow to promote Grand Lisboa Palace and coordinate with Marketing Communications for logistics preparation
• Coordinate regularly with Marketing Services team to implement appropriate marketing communication plans in the region and abroad targeting China, Macao, Hong Kong and potential markets in developing and expanding travel network support
• Manage the daily operation of Travel Services team and drivers to ensure quality travel service standards, reliability and road safety for guests, coordinating with Operations on fleet maintenance and Marketing Services on projecting a consistent bus/ brand image at all times
• Coordinate with internal training team to develop service standards and continuously lead, train and motivate a team of officers and employees on shift in delivering excellent quality customer services effectively
• Assist the Senior Manager in yearly business and budget planning for Travel Services Division and tracking for respective division
• Implement and monitor process and procedures for the smooth operation of the department
• Maintain excellent working relationships with all departments
• Perform all other duties as assigned or required in order to meet the responsibilities of the position and for the Properties’ operations
• Comply with standard policies of the company at all times

Job Requirement:
• Diploma or above in Business Studies, Management, Marketing or a related field
• At least a minimum of 5 years working experience in a Macau casino, hotel or resort, and a good established relationship network in the regional and South China travel industry is preferred
• Must possess a strong work ethic and be a hands-on and results-oriented personnel who is committed and determined to achieve established goals and objectives
• Must exercise an executive presence, perform his/her duties using honesty and fairness and have the ability to inspire all team members to provide the highest levels of customer service and standards
• Must have the ability to motivate the team’s line staff in a positive fashion to deliver exceptional service and welcoming attitude to guests of the resort
• Must have the cognitive ability to deal effectively with people under high demanding conditions. Must be able to accomplish all assigned duties and work in conjunction with peers in a positive manner
• Must be a creative thinker who can develop new and exciting ways to provide or project value to our guests
• Good command of spoken English, Cantonese and Mandarin
• Good in written English and Chinese
• Proficient in Microsoft Word, Excel, PowerPoint and experience in using Intra-Extranet
• Strong knowledge in Chinese culture and the gaming industry


Interested Parties, please apply via:
• Email the detailed resume to careers@macausjm.com
• Hotline 89820288 / 68827118

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 五年工作經驗 十年工作經驗 
  • 高等專科文憑 
  • 旅遊業 
  • 市場推廣及公共關係 (推廣傳訊) 
    市場推廣及公共關係 (品牌推廣) 
    市場推廣及公共關係 (旅遊目的地營銷) 
  • 06/07/2020 

 

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