Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611) Job in 市場推廣及公共關係 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: 澳門電訊 CTM


  • Companhia de Telecomunicações de Macau (C.T.M.) is Macau's only full telecom service provider, CTM is a world-class communication company that continues to play a major role in the ongoing development of Macau's infrastructure. With a solid financial base and an enviable track record for technical achievement, CTM offers both first class products and services and outstanding career opportunities for the best and brightest in Macau.

Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)

Job Description:
- To manage and support end-to-end launch of e-Commerce and loyalty programs
- To monitor program effectiveness, adjust strategies for actionable improvement
- To conduct customer analysis for customer profile identification
- To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme
- To open up, build and maintain good relationship with merchants, business partners and relevant external parties
- To work closely with different teams for achieving the business goal of e-Commerce and loyalty

Requirements:
- Degree holder in Business / Marketing / Commerce or related discipline
- Fluency in both spoken/ written English & Chinese
- 5 years or more experience in commercial sector with 3 years at supervisory level
- Leading experience in deploying customer loyalty and e-Commerce program
- Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense
- Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs
- Good interpersonal skill to deal with stakeholders, merchants/business parties
- Strong sense of leadership and responsibility

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 三年工作經驗 
  • 學士學位 
  • 電訊業 
  • 市場推廣及公共關係 (市場推廣) 
    市場推廣及公共關係 (網絡市場推廣) 
  • 02/07/2025 

 

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