Job Description: - To manage and support end-to-end launch of e-Commerce and loyalty programs - To monitor program effectiveness, adjust strategies for actionable improvement - To conduct customer analysis for customer profile identification - To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme - To open up, build and maintain good relationship with merchants, business partners and relevant external parties - To work closely with different teams for achieving the business goal of e-Commerce and loyalty Requirements: - Degree holder in Business / Marketing / Commerce or related discipline - Fluency in both spoken/ written English & Chinese - 5 years or more experience in commercial sector with 3 years at supervisory level - Leading experience in deploying customer loyalty and e-Commerce program - Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense - Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs - Good interpersonal skill to deal with stakeholders, merchants/business parties - Strong sense of leadership and responsibility