Guest Services Officer客戶服務主任 (商用航空行業) Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description
搵工
進修
週刊
隨心好工
hello-jobs 哈囉好工網!
Hello! 訪客
登入
中
EN
進階搜尋
搜尋職位
職場資訊
求職者
登入
/
註冊
僱主
發放好工
職位內容
 
公司名稱:
TAG Aviation Asia (Macau) Limited
With a history dating back over 50 years, we lead the world in private and business aviation services. Operating from multiple centres in Europe and Asia, we have an unrivalled reputation for safety, reliability, and operational excellence.
As one of the leading Business Aviation companies in the world, TAG provides unrivaled opportunities to build a career in the Private Aviation Community. TAG is the employer of over 1,000 personnel in a wide array of functions, and we regularly attract and retain the best talent in the industry. Due to expansion, we have vacancy for the following key position:
Guest Services Officer客戶服務主任 (商用航空行業)
Guest Services Officer客戶服務主任 (商用航空行業)
The Guest Services Officer primary responsibilities include providing passenger and crew services, handling aeronautical information, communicating with aircraft operator and lounge operations etc., ensuring the highest levels of safety and providing personalised service to our valued clients.
He / She is passionate about Customer Services, embrace good service excellence, and knowledgeable within Business Aviation and Luxury Market segments.
A self-starter - driven to deliver bespoke services in a timely and professional manner; showing good empathy at all times.
JOB RESPONSIBILITIES
Provide premier service to our private jet passengers and crews to ensure they receive the expected service quality for their departure and arrival flights
Ensure to comply safety and security regulations set out by the company and Macau authorities for a smooth and efficient operation, both at the FBO and tarmac
Ensure effective cross-departmental communication in order to handle both Client and operational issues effectively and efficiently
Follow through the regulation and company policy for the assigned aircraft arrival and departure and the duration of stay
Ensure the smooth operations of lounge duties which plays a key role in the success of the movement of our guests around the FBO
Be flexible at all times in order to cover the unexpected needs of the FBO
Perform ad hoc duties as assigned
QUALIFICATIONS AND REQUIREMENTS
Diploma Holder or above in Hospitality Management or related disciplines
Minimum 1 years' working experience in any of these sectors: Executive/VIP support, Guest Relations, Lifestyle, Luxury Travel & Leisure
Knowledge in aviation industry is highly preferred
Excellent written & oral communication in Cantonese, Mandarin and English is a MUST. Other Asian or foreign languages – Advantageous
Strong interpersonal skills
Good team player, independent, and able to work under pressure
Holder of Driving License
Experienced in dealing with confidential information using discretion and sensitivity at all times
SUBMITTING YOUR APPLICATION
Interested parties please send your full resume with expected salary and date availability to
job.khhbe@tagaviation3.recruitee.com
TAG Aviation Asia Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.
職位要求
職位階級
基層員工
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
高等專科文憑
行業
旅遊業
職位種類
客戶服務 (客戶服務)
酒店營運 - 房務部 (綜合)
旅遊會展 (旅遊)
張貼日期
03/05/2024
 
快速申請
分享
 列印
  Back
體驗一鍵快速申請 無需註冊
此公司招聘的其他職位
職位頭銜
張貼日期
Ramp Agent (地勤服務員)
5/3/2024
Senior Ramp Agent
5/3/2024