Assistant Support Officer (6-month Contract, up to 14/mth) Job in 行政及辦公室助理 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: MSS Recruitment

  • MSS Recruitment is largest and leading Executive Search & Recruitment Agency in Macau, providing many international and local companies operating in Macau with a 360° HR solution to support our clients' human resource strategies. MSS Recruitment owns, and hello-jobs weekly in Macau resulting in the largest candidate database ownership and market penetration which ensure the right candidates are sourced for each client.

    MSS Recruitment Limited enjoys excellent testimonies from our clients though our excellent service which builds positive word of mouth and referrals leading to its No 1 market position in Macau.

    Personal Information Collection Statement
    the personal data contained in your application will be used by MSS Recruitment Limited to access your suitability to assume the job duties. We will retain the personal data of unsuccessful applicants according to Personal Data Protection Act for future job matching purpose.

Assistant Support Officer (6-month Contract, up to 14/mth)

Our client is now finding an Assistant Support Officer who is supporting Macau Office.


  • Handle in-bound / walk-in queries from users through different channels (such as hotline, email, whatsapp / walk-in).

  • Provide face-to-face support to users to resolve their issue encountered during usages.

  • Deliver and arrange roadshow for agencies or brokers based on business to promote usages / new functions / benefits of various digital platforms for distributors.

  • Assist in collecting user feedbacks on digital platforms through formal / informal engagement with users for continuous development / enhancement.

  • Escalate to second tier support for complicated cases or issues cannot resolved instantly.

  • Assist in performing ad-hoc assigned, such as internal training, agency events.




  • Higher diploma or above, preferably in Business, Finance, IT, Computer Science or related disciplines.

  • With experience in customer service, frontline sales or related duties.

  • Pleasant, polite and positives with customer-centric mindset and good communications skills.

  • Basic knowledge of financial services &/or insurance industry (preferred).

  • Proficiency in spoken and written Chinese and English.

  • With tech savvy mindset.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 一年工作經驗 一年工作經驗 
  • 高等專科文憑 
  • 其他 
  • 行政及辦公室助理 (文員) 
    行政及辦公室助理 (接待員) 
    客戶服務 (客戶服務) 
  • 07/08/2023 


體驗一鍵快速申請 無需註冊