Part-time Customer Assistant

Working hours
MON-FRI (9:00 – 13:00 , 14:00-18:00)

Key Responsibilities:

• - Answer inbound calls and respond to customer inquiries.
• - Make outbound calls to customers for service booking and service promotion.
• - Provide information about products and services.
• - Resolve customer issues in a timely and efficient manner.
• - Maintain accurate records of customer interactions in our database.
• - Collaborate with team members to improve service quality.
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• - High school diploma or equivalent; additional education is a plus.
• - Excellent verbal communication skills.
• - Strong customer service orientation.
• - Ability to work in a fast-paced environment.
• - Basic computer skills and familiarity with call center software.